Hi. I’m Ken. My vision is to help leaders develop their employees and work systems to create more value for customers– and themselves. I strive to help professionals understand and apply the principles of flow, scientific thinking, continuous improvement and respect for people, even when their work is both intangible and highly complex.
I recently started working as an independent consultant under the business name of Ken Eakin Consulting. For my work with the Government of Canada, I am affiliated with LeanAgility.
From 2014-2020, I was a Senior Advisor of Operational Excellence at Export Development Canada (EDC), a government-owned export credit agency that operates on commercial principles (it is financially self-sustaining). EDC offers financial services and exporting knowledge to Canadian exporters. I was a lean coach and advisor to leaders at all levels of EDC, including senior executives, in the areas of Insurance, Financing, Accounting, Financial Operations, Procurement, and IT. I also facilitated improvement initiatives and taught lean concepts and methods to teams.
My education includes an MA in Cinema Studies from the University of Wisconsin-Madison and an MBA from the Rotman School of Management at the University of Toronto. So I’m both a creative and analytical thinker. I love solving complex business problems collaboratively. I also have a deep interest in the visual arts, including painting, illustration, film, photography, architecture and urban design.
Prior to working in the financial services industry, I worked in the operations and customer service areas of a large global container shipping firm. I currently teach an introductory course on lean management to MBA students at the Telfer School of Management at the University of Ottawa.
I also dabble in photography.