
Hi. I’m Ken. My vision is to help leaders develop their employees and work systems to create more value for customers– and themselves. I strive to help professionals understand and apply the principles of flow, scientific thinking, continuous improvement and respect for people, even when their work is both intangible and highly complex.
I recently started working as an independent consultant under the business name of Ken Eakin Consulting. For my work with the Government of Canada, I am affiliated with LeanAgility.
From 2014-2020, I was a Senior Advisor of Operational Excellence at Export Development Canada (EDC), a government-owned export credit agency that operates on commercial principles (it is financially self-sustaining). EDC offers financial services and exporting knowledge to Canadian exporters. I was a lean coach and advisor to leaders at all levels of EDC, including senior executives, in the areas of Insurance, Financing, Accounting, Financial Operations, Procurement, and IT. I also facilitated improvement initiatives and taught lean concepts and methods to teams.
My education includes an MA in Cinema Studies from the University of Wisconsin-Madison and an MBA from the Rotman School of Management at the University of Toronto. So I’m both a creative and analytical thinker. I love solving complex business problems collaboratively. I also have a deep interest in the visual arts, including painting, illustration, film, photography, architecture and urban design.
Prior to working in the financial services industry, I worked in the operations and customer service areas of a large global container shipping firm. I currently teach an introductory course on lean management to MBA students at the Telfer School of Management at the University of Ottawa.
Please connect to me on LinkedIn or Contact me.
I also dabble in photography.