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Book Review: Improvement by Bob Emiliani

Improvement: A Hundred-Year Plan for Progressive Management (Cubic LLC, 2020) By Ken Eakin From the title of Emiliani’s recent book[1], you might expect a specific, detailed blueprint for how to implement a better, more progressive style of business management from now until 2121.  You might imagine project milestones stylishly illustrated in colourful Gantt charts, telling you … Continue reading Book Review: Improvement by Bob Emiliani

My Covid Test: A Simple Way to Speed Up the Line

I’m a consultant who, amongst other things, helps organizations increase their organizational productivity and employee engagement through process improvements. In other words, I’m one of those nerds who, while waiting in line, can’t help but see inefficiencies and devise ways (in my head) for how to improve it.  I do this while waiting in line anywhere: … Continue reading My Covid Test: A Simple Way to Speed Up the Line