Confessions of a Wordscapes Addict

Did you know that you can spell the words READ, DEAR, and DARE all from the same set of four letters? You probably don’t CARE.  The problem is, I do. I care that I cannot spell CARE with the letters AEDR.  I care far more than I’d like to admit.  Finding a set of letters like AEDR where … Continue reading Confessions of a Wordscapes Addict

My Covid Booster: Some Simple Ways to Speed up the Line

Over a year ago, I wrote a blog about receiving a Covid-19 test and how simple process changes could be made to increase the throughput of the system—that is, to test more potentially infected people in less time without any additional resources, and without making anyone work any harder or faster.   A few weeks ago, I found … Continue reading My Covid Booster: Some Simple Ways to Speed up the Line

Book Review: Improvement by Bob Emiliani

Improvement: A Hundred-Year Plan for Progressive Management (Cubic LLC, 2020) By Ken Eakin From the title of Emiliani’s recent book[1], you might expect a specific, detailed blueprint for how to implement a better, more progressive style of business management from now until 2121.  You might imagine project milestones stylishly illustrated in colourful Gantt charts, telling you … Continue reading Book Review: Improvement by Bob Emiliani

My Covid Test: A Simple Way to Speed Up the Line

I’m a consultant who, amongst other things, helps organizations increase their organizational productivity and employee engagement through process improvements. In other words, I’m one of those nerds who, while waiting in line, can’t help but see inefficiencies and devise ways (in my head) for how to improve it.  I do this while waiting in line anywhere: … Continue reading My Covid Test: A Simple Way to Speed Up the Line

Book Review: Management Mysterium by Bob Emiliani

Once upon a time, I took a meditation class. I have since lapsed in my practice—but I still remember distinctly some of the teachings that the instructor shared. The one that really stuck with me was this: “there are only three things that are certain in life: time will pass, you will get sick, and … Continue reading Book Review: Management Mysterium by Bob Emiliani

Complexity, Pareto and COVID19

As a Lean advocate, I used to be a little skeptical about the notion of “complexity thinking”.  I thought it was just another new label on the same old bottle of wine.  I am already familiar with (and a big fan of) the writings of W. Edwards Deming, Russel Ackoff, Peter Senge, and Derek and Laura Cabrera, … Continue reading Complexity, Pareto and COVID19

Book Review: Irrational Institutions by Bob Emiliani

“A bad system will beat a good person every time”—W.E. Deming The best thing about Emiliani’s latest book is that it challenges you to think in uncomfortable ways.  Sure, most business books make you think a little, but often they simply validate your own point of view by articulating it in language better than your … Continue reading Book Review: Irrational Institutions by Bob Emiliani